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PRIVACY NOTICE

This Privacy Notice (hereinafter the "Notice") sets forth the terms and conditions under which MEDIAMOS F&M S.A.S., identified with NIT No. 805.017.493-2, with its principal place of business in Cali, Colombia, will process your personal data.

 

1. PROCESSING AND PURPOSE

The processing of personal information by MEDIAMOS F&M S.A.S. will be as follows:

  • Conduct activities for the development of MEDIAMOS F&M S.A.S. corporate purpose in accordance with the fulfillment of the contract executed with the data subject.
  • Send invitations to events and offer new products and services.
  • Handle requests, complaints, or claims.
  • Conduct satisfaction surveys regarding the goods and services offered by MEDIAMOS F&M S.A.S., who will act as the Data Controller.
  • Provide contact information to its sales force and/or distribution network, telemarketing, market research, and any third party with which MEDIAMOS F&M S.A.S. has a contractual relationship for the development of such activities [market research, telemarketing, etc.] or for their execution.
  • Contact the Data Subject via telephone to conduct surveys, studies, and/or confirm personal data necessary for the execution of a contractual relationship.
  • Contact the Data Subject via electronic means [SMS or chat] to send news related to loyalty campaigns or service improvements.
  • Contact the Data Subject via email to send account statements, account statuses, or invoices related to obligations arising from the contract between the parties.
  • Fulfill obligations undertaken by MEDIAMOS F&M S.A.S. with the Data Subject, relating to the payment of salaries, social benefits, and other compensations provided for in the employment or service contract or as required by law.
  • Offer corporate wellness programs and plan business activities for the Data Subject and their beneficiaries [children, spouse, permanent partner].
  • Transfer collected personal data within the country to MEDIAMOS F&M S.A.S. affiliated companies to comply with applicable anti-money laundering regulations.
  • Transmit personal data outside the country to third parties with whom MEDIAMOS F&M S.A.S. has entered into a data processing agreement, and where it is necessary to fulfill the contractual purpose.
  • Provide services offered by MEDIAMOS F&M S.A.S. and accepted in the signed contract.
  • Provide information to third parties with whom MEDIAMOS F&M S.A.S. has a contractual relationship and where it is necessary to fulfill the contracted purpose.

The collection, storage, use, and circulation of the Holder's data will be for the purposes mentioned above.

 

2. RIGHTS OF THE DATA SUBJECTS

As the holder of your personal data, you have the right to: (i) Access the data provided that have been subject to processing free of charge; (ii) Know, update, and rectify your information in the case of partial, inaccurate, incomplete, fragmented data, or data that induces error, or data whose processing is prohibited or unauthorized; (iii) Request proof of the authorization granted; (iv) Submit complaints to the Superintendence of Industry and Commerce (SIC) for violations of the current regulations; (v) Revoke the authorization and/or request the deletion of the data, provided there is an explicit request; (vi) Refrain from answering questions about sensitive data. Responses regarding sensitive data or data of children and adolescents will be optional.

 

3. MECHANISMS TO ACCESS THE DATA PROCESSING POLICY

The Holder can access our Data Processing Policy, which is published at the following LINK.